The Cyberscience money-back guarantee

When you buy a Business Intelligence solution from Cyberscience, your purchase is covered by our 90-day, money-back guarantee. If you are, for any reason, not entirely happy with your purchase, we will cheerfully issue a full refund.

We develop and license software that thousands of satisfied customers use and rely on every day, throughout the world. We also provide expert support that we, and many of our customers, consider to be second to none. That is why we can afford to back our products with this special guarantee.

To request a refund, simply contact your account representative within ninety (90) days of your purchase.

While we will provide a “no questions asked” refund, we like to understand in what way our product or service did not met your expectations. We take customer feedback very seriously and use it to constantly improve our products and quality of service.

Before you request a refund

If you are having any problems with your Cyberscience software or the services provided, please talk to your local technical support team, your account representative, or the local management team.

Our aim is that every customer recommends Cyberscience and we will work diligently to ensure you are completely satisfied.

We are 100% committed to our money-back guarantee

Customer satisfaction is a top priority for Cyberscience. We would appreciate the opportunity to make you happy, but if you feel you are not getting value from the commitment you made – then we really don’t want your money. 

For more details on our guarantee, or to find out how we can help you to tap into your data just Contact Us.

(see also Legal Notices and Privacy Policy)